Last Updated: November 4, 2026
1. Introduction
Welcome to Prime Bridge LLC. These Terms & Conditions govern your access to and use of our website, logistics support, dispatch services, and related communications.
By accessing our website or using our services, you agree to these terms. If you do not agree, please discontinue use of our website and services.
2. Our Services
Prime Bridge LLC provides logistics and dispatch support services, which may include:
- Freight and load finding assistance.
- Rate negotiation and broker communication.
- Dispatch and operational coordination.
- Documentation and paperwork assistance.
- Equipment and transportation coordination.
- Lane planning and shipment coordination.
The availability and scope of services depend on the agreement between Prime Bridge LLC and the customer or carrier.
3. User Responsibilities
Users and customers agree to:
- Provide accurate and complete information.
- Maintain valid business and transportation documentation where required.
- Use our services lawfully and responsibly.
- Communicate relevant operational changes promptly.
- Not misuse our website or interfere with its operation.
4. Service Agreements and Payments
Specific dispatch responsibilities, service fees, payment arrangements, authorization, and other carrier-related obligations may be governed by a separate Carrier Agreement or written service agreement.
Where a separate agreement applies, its specific terms will govern the relevant business relationship.
5. Service Limitations
Prime Bridge LLC provides logistics and dispatch support. We do not guarantee freight availability, specific load rates, broker acceptance, delivery times, or particular business outcomes.
Transportation operations remain subject to applicable laws, contractual arrangements, broker requirements, and circumstances outside our reasonable control.
6. SMS Text Messaging Terms
Prime Bridge LLC may offer SMS communications to individuals who voluntarily provide their mobile phone number and expressly consent to receive text messages.
Types of Messages: Depending on the consent provided and the services requested, messages may include dispatch updates, load-related communications, shipment coordination, appointment notifications, service updates, and responses to inquiries.
Message Frequency: Message frequency may vary depending on your interactions with Prime Bridge LLC and the services you use.
Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and wireless plan.
Opt-Out: You can stop receiving SMS messages at any time by replying STOP. After opting out, you will receive a confirmation message and will no longer receive messages through that SMS program, unless you provide consent again.
Help: For assistance, reply HELP or contact us at YOUR_BUSINESS_EMAIL.
Consent: SMS consent is voluntary and is not a condition of purchasing or using our services. You may choose not to receive SMS communications.
Carrier Disclaimer: Wireless carriers are not responsible for delayed or undelivered messages.
Privacy: Mobile numbers, SMS opt-in data, and consent records will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. SMS consent is not shared with third parties for their own marketing purposes.
7. Privacy Policy
Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
8. Intellectual Property
Website content, branding, graphics, text, and other materials belonging to Prime Bridge LLC may not be copied, reproduced, or distributed without prior written permission, except where permitted by law.
9. Limitation of Liability
To the extent permitted by applicable law, Prime Bridge LLC shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or services.
Nothing in these terms excludes liability that cannot legally be excluded under applicable law.
10. Changes to These Terms
Prime Bridge LLC may update these Terms & Conditions from time to time. Updates will be published on this page with a revised Last Updated date. Continued use of our website or services after an update constitutes acceptance where legally permitted.
11. Contact Information
If you have questions about these Terms & Conditions or our SMS communications, please contact:
Company: Prime Bridge LLC
Email: dispatch@primebridgellc.com
Website: https://primebridgellc.com